We’re not born knowing how to communicate effectively. Rather, great communication is a skill that nearly anyone can learn by taking the following steps: preparing before a conversation, asking deep questions during a conversation, and asking (and answering) follow-up questions throughout. Here’s how to master each step:
- Before a conversation: In the moments before a conversation starts, describe to yourself a few topics you might like to discuss. By anticipating what you’ll discuss, you’re more likely to feel confident and prepared to have an interesting exchange […]